Shipping policy
Thank you for choosing 1602 Custom Designs. Below is our shipping policy that outlines the terms and conditions of our services.
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Delivery Time: We strive to deliver your package(s) on time. However, please note that delivery times may vary depending on the destination and the type of shipping service selected. The estimated delivery time will be provided at the time of placing the order. In case of any delay, we will notify you as soon as possible.
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Shipping Rates: We offer competitive shipping rates based on the weight, size, and destination of your package(s). The shipping rates will be calculated at the time of placing the order. Please note that additional fees may apply for expedited shipping, insurance, and other special services.
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Tracking: We provide tracking information for all packages shipped through our services. You will receive a tracking number via email or text message once your package(s) is dispatched.
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Address Accuracy: Please ensure that you provide accurate shipping information, including the recipient's name, address, and phone number. We are not responsible for packages that are lost or delayed due to incorrect or incomplete address information.
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Returns and Refunds: If you need to return a package, please contact our customer service team for instructions. Please note that shipping fees are non-refundable, and return shipping fees may apply.
By using our shipping services, you agree to our shipping policy. We reserve the right to modify or update our policy at any time. If you have any questions or concerns, please contact our customer service team.